Terms of Service

Introduction

Welcome to Creating Lines. These Terms of Service ("Terms") govern your access to and use of our website, services, and products. By accessing or using our services, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our services. We reserve the right to modify these Terms at any time, and your continued use of our services constitutes acceptance of such changes.

About Creating Lines

Business Name: Creating Lines

Registered Address: our registered office

Email: hello@creatinglines.com

Phone: 9588295979, 9352519063

1. Services Offered

Creating Lines provides the following services:

• AI Training and Workshops (Corporate and Academic)
• IT Consultation Services
• Business Process Automation
• Website Development and Design
• Digital Marketing Services
• Professional Training Programs

2. User Eligibility

By using our services, you represent and warrant that:

• You are at least 18 years of age
• You have the legal capacity to enter into binding contracts
• All information you provide is accurate and complete
• You will comply with all applicable laws and regulations

3. Service Agreements

3.1 Individual Agreements

Specific terms for each service engagement are detailed in individual agreements between Creating Lines and the client. These agreements will cover:

• Scope of work and deliverables
• Project timelines and milestones
• Payment terms and schedules
• Intellectual property rights
• Warranties and guarantees
• Support and maintenance terms

3.2 Agreement Precedence

In case of conflict between these Terms and an individual service agreement, the individual service agreement shall prevail.

4. Payment Terms

4.1 Payment Methods

We currently do not accept online payments through our website. Payment terms will be specified in your individual service agreement and may include:

• Bank transfer/NEFT/RTGS
• Cheque payments
• Cash payments (for local clients)
• International wire transfers (for international clients)

4.2 Payment Schedule

Payment schedules vary by service and project scope. Common arrangements include:

• Full payment in advance for training programs
• Milestone-based payments for development projects
• Monthly retainers for ongoing services

4.3 Late Payments

Late payments may result in suspension of services and may incur late payment fees as specified in your service agreement.

5. Refund and Cancellation Policy

Refund and cancellation terms are specified in individual service agreements and vary based on:

For detailed refund and cancellation terms, please refer to our Refund Policy and your individual service agreement.

• Type of service
• Project stage at time of cancellation
• Resources already committed
• Work already completed

6. Training Programs

6.1 Attendance and Participation

For training programs:

• Participants must attend scheduled sessions as per the training calendar
• If a participant cannot attend, rescheduling options depend on the specific agreement
• Certificates are issued only upon completion of minimum attendance requirements
• Training materials provided are for participant use only and may not be redistributed

6.2 Training Content

We reserve the right to modify training content, schedules, and instructors as necessary while maintaining the overall quality and objectives of the program.

7. Intellectual Property Rights

7.1 Our Intellectual Property

All content on our website, training materials, methodologies, and proprietary tools are owned by Creating Lines and protected by intellectual property laws. This includes:

• Website design and content
• Training materials and curriculum
• Logos, trademarks, and brand elements
• Software and code developed by us

7.2 Client Intellectual Property

Ownership of deliverables and intellectual property created for clients will be specified in individual service agreements. Generally, clients receive ownership rights upon full payment, unless otherwise agreed.

8. Warranties and Disclaimers

8.1 Service Warranties

Warranties and guarantees for our services are defined in individual service agreements and vary based on the nature of work. We commit to:

• Provide services with professional skill and care
• Deliver work as per agreed specifications
• Address defects within warranty periods specified in agreements

8.2 Disclaimer

Except as expressly stated in individual service agreements, our services are provided "as is" without warranties of any kind, either express or implied.

9. Limitation of Liability

To the maximum extent permitted by law:

Specific liability terms may be detailed in individual service agreements.

• Our liability for any service will not exceed the amount paid for that specific service
• We are not liable for indirect, consequential, or incidental damages
• We are not responsible for loss of profits, data, or business opportunities

10. User Conduct

You agree not to:

• Use our services for any unlawful purpose
• Violate any intellectual property rights
• Transmit harmful or malicious code
• Interfere with the operation of our website or services
• Attempt to gain unauthorized access to our systems
• Share or redistribute training materials without permission

11. Confidentiality

Both parties agree to maintain confidentiality of proprietary information shared during the course of service delivery. This includes:

Separate Non-Disclosure Agreements (NDAs) may be executed for sensitive projects.

• Business strategies and plans
• Technical specifications and designs
• Financial information
• Customer and employee data

12. Termination

Either party may terminate service agreements under conditions specified in the individual agreement. General termination provisions include:

• Written notice period as specified in the agreement
• Payment for work completed up to termination date
• Immediate termination for material breach
• Return or destruction of confidential materials

13. Dispute Resolution

13.1 Governing Law

These Terms and any disputes arising from them shall be governed by the laws of India.

13.2 Jurisdiction

Any legal disputes shall be subject to the exclusive jurisdiction of the courts in Jaipur, Rajasthan, India.

13.3 Negotiation and Mediation

Before initiating legal proceedings, parties agree to attempt resolution through good-faith negotiation and, if necessary, mediation.

14. Indemnification

You agree to indemnify and hold Creating Lines harmless from any claims, damages, losses, and expenses arising from your breach of these Terms or your use of our services in violation of applicable laws.

15. Force Majeure

Neither party shall be liable for failure to perform obligations due to circumstances beyond reasonable control, including but not limited to natural disasters, government actions, pandemics, strikes, or technical failures.

16. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting to our website with an updated "Last updated" date.

Continued use of our services after changes constitutes acceptance of the modified Terms. We recommend reviewing these Terms periodically.

17. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

18. Entire Agreement

These Terms, together with any individual service agreements and our Privacy Policy, constitute the entire agreement between you and Creating Lines regarding our services.

19. Contact Us

If you have any questions about these Terms of Service, please contact us:

Email: hello@creatinglines.com

Phone: 9588295979, 9352519063

Address: our registered office